Frequently asked questions

Coroom manages shared houses and rooming houses across Melbourne room-by-room: marketing vacant rooms, screening applicants, collecting rent, coordinating maintenance, and running routine inspections — everything a landlord would otherwise have to run themselves across multiple tenancies.

Both. Landlords get full room-by-room management of their property; tenants get a straightforward way to browse and apply for rooms in professionally managed houses.

A standard rental has one lease and one tenant (or household). A share house has several independent tenancies in the same property, each with its own lease, move-in/move-out date, and compatibility considerations with the other housemates — that needs a different process than managing a single-tenancy rental.

Melbourne and surrounding suburbs. Request a free appraisal and we’ll confirm coverage for your specific property.

Request a free rental appraisal. We’ll assess your property’s room-by-room income potential, then walk you through preparing the property, listing rooms, and signing a property management agreement.

Every applicant is screened individually — rental history, references, and identity checks — with additional attention to fit within the existing household, not just affordability.

Each vacant room is listed individually with its own photos and details, and enquiries are followed up promptly so qualified applicants convert quickly rather than sitting in an inbox.

Rent is tracked per room against each tenant’s lease, not lumped together. Overdue rent is followed up early and consistently, following the correct process at every step.

Arrears are followed up as soon as they occur. If it doesn’t resolve, we proceed through the correct notice and, if necessary, VCAT process — see our page on eviction protection for the full process.

Tenants log issues directly, which routes into our maintenance workflow. Urgent issues are prioritised, trusted trades are booked, and the job is tracked through to completion.

Yes — routine, move-in and move-out inspections are scheduled for every property, with results recorded so issues are caught early rather than at lease-end.

Your dashboard shows your properties and their status. Owner statements covering income and any deductions are provided on a regular cadence — see the accounting page for details.

Yes — you can review and approve every applicant yourself, or leave tenant selection to us entirely. Either approach is set out in your property management agreement.

Browse available rooms on the properties page, then submit an application directly from the room’s listing. You’ll need an account first if you don’t already have one.

A fast application process, a professionally maintained property, and a clear channel for reporting maintenance issues — see our resident benefits page for the full list.

Landlords should request a free appraisal to get the process started; everyone else can use the contact page for general enquiries. Tenants looking for a room should head straight to the properties page.