Our assurances to landlords
Handing over management of a shared property is a big step. Here's what you can expect from us in return.
24/7 owner dashboard
See your property status, tenancies, and finances any time — not just when someone gets around to sending a statement.
No long-term lock-in
Our management agreement runs month-to-month. We keep your business by performing, not by trapping you in a contract.
Fees tied to performance
Management fees apply to rent actually collected — not to vacant rooms or unpaid arrears.
Tenant replacement support
If a placed tenant leaves early, we prioritise re-letting the room quickly. Specific terms are set out in your property management agreement.
Bond & compliance handled properly
Bonds are lodged correctly, and exit condition reports are documented so disputes are the exception, not the rule.
One point of contact
A direct contact for your property, not a rotating queue of support tickets.
Structured leases & house rules
Clear tenancy documentation and house rules from day one, designed to head off disputes between housemates before they start.
Extra care around pets and damage
Where pets are approved, additional inspections and documentation help protect your property.
Compliance-first operations
Tenant rights, safety obligations and rooming house licensing requirements are built into how we operate, not treated as an afterthought.
Regular updates during vacancy
If a room is sitting vacant, you’ll hear from us regularly on pricing, presentation and enquiry activity — not silence until it’s filled.
Screening for fit, not just credit
Applicants are assessed for household compatibility as well as affordability and rental history.
Transparent agreement terms
Everything — fees, scope, and how to end the arrangement — is written into your property management agreement, with nothing left to assumption.